UPCOMING PROGRAMS

East Central West

KNOWLEDGE CENTRE: Current Issues Series


Workplace Change in Canada: Union Perceptions of Impacts, Responses and Support Systems

Pradeep Kumar, Gregor Murray, and Sylvain Schetagn, 2000

This paper examines change management and labour organizations. Specifically, the research surveys the impacts of workplace changes such as downsizing and restructuring on unions and the work-life quality of employees. (Download)


Skill-Based Pay in a Unionized Environment: A Case Study

Jamie Brosseau, 2000

Skill-based pay plans (SBPs) in unionized companies is the subject of this paper. It focuses on a unionized mining company, detailing problems and successes, and also provides guidelines for implementing skill-based pay plans. (Download)


Med-Arb: A Viable Dispute Resolution Alternative

by Megan Elizabeth Telford, 2000

Drawing on detailed interviews with experienced med-arbiters from the Grievance Settlement Board, this study looks at the advantages of “med-arb”, in which parties attempt to reach voluntary agreements before proceeding to arbitration. (Download)


Grievance Mediation: The Impact of the Process and Outcomes on the Interests of the Parties

by Mitchell S. Birken, 2000

The revival of grievance mediation is traced in this current issues paper, which contrasts the impact of mediation and arbitration on the interests of parties using a case study approach. (Download)


Employee Performance and Discipline Problems: A New Approach

by Mark Alexander, 2000

This study provides a detailed guide to managing employee performance and discipline problems within the context of new high performance systems.

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E-mail in the Workplace: The Potential for Increased Employee Participation

Chantalle Bita Kudsi-Zadeh, 2000

This current issues paper studies the benefits and drawbacks of email in the workplace - and its potential for increasing employee participation by enabling more democratic communication.

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Work and Family: Programs that Help to Balance the Dual Role

by Leah L. Zadel, 2000

Work-life conflict causes stress and burnout for increasing numbers of Canadians. From a detailed study of a leading biotech company, the author identifies key components of effective work/family programs.

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Cross-Training at Peace River Pulp: A Case Study

by Ryan J. Danielson, 2000

To maintain competitiveness, many companies are turning to cross-training so that employees are skilled in mulitple jobs. This case study looks at a Peace River Pulp of Alberta, which provides a successful example of cross-training in practice.

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Interest-Based Collective Bargaining: A Success Story

by Judy Layne, 2000

The author examines when interest-based bargaining works and when it doesn't; traditional and new approaches; how to implement interest-based bargaining; and provides a case study of mutual-gains bargaining in action in an Ontario gold mining company. (Download)


Contextual Negotiations

by Dr David S. Weiss and Steven R. Bedard, 2000

Three approaches to negotiation are examined in this essay - competitive, collaborative and contextual - by looking at Bell Canada and the Communications, Energy and Paper Workers' Union of Canada to see how their approaches changed depending on the context. (Download)


Coalition Building: A Progressive Strategy for Canadian Unions

by Tory Mathers, 2000

Drawing on interviews with key players in coalition-building in Canada, the author looks at current trends, difficulties and the advantages for unions and their members, and the probable direction of future coalition-building efforts.

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Good Faith in Wrongful Dismissal: Canadian Employment Law after Wallace v. United Grain Growers Ltd.

by Simon Heath, 2000

In an examination of this case, in which the Supreme Court of Canada revised Canada's traditional approach to assessing damages fro wrongful dismissal, the author explores law and legislation governing the dismissal of employees before and after the decision. (Download)


Canadian Labour Law at the Millennium: The Growing Influence of Human Rights Requirements

by Donald D. Carter, 2000

Human rights laws have become the most dynamic force shaping the Canadian labour law system. This paper identifies some of the more important changes brought about by their growing impact and the application of the Charter of Rights and Freedoms in the workplace. (Download)


Canadian Industrial Relations Today: And the Prognosis Is? An Interview with John Crispo

Interviewed by Mary Lou Coates, 2000

In this Q & A with Emeritus Professor of Political Economy and Industrial Relations John Crispo of University of Toronto, the conversation ranges from the greatest pressures on the Canadian IR system to how Canada fared after a decade of free trade, what's happening to workers, and the future of unions in Canada. (Download)


Mergers and Acquisitions: The Role of HR M in Success

by Carolyn Kristjanson Love, 2000

This study of the strategies of 44 Canadian companies with active merger and acquisition programs provides clear understanding of common “people problems” related to failed mergers. (Download)


Forging New Families: An Overview of Mergers and Acquisitions in the Context of Organizational Change

by Judy Layne, 2000

Mergers and acquisitions often don't result in positive organizational change. In this current issues paper, the Dean of Science and Health from the Saskatchewan Institute of Applied Technology discusses the four stages of the M & A process, human resource management issues such as retention, and essential cultural considerations for a successful merger. (Download)


Electronic Meeting Systems: Win-Win Group Decision Making?

by Patricia Galaczy, 1999

EMS can help conflicting groups move from disagreement to consensus and help enable management and unions to become strategic partners says the author of the study, which provides a detailed account of the operation of an EMS system, potential benefits, and pitfalls to avoid.

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Transforming Your Workplace: A Model for Implementing Change and Labour-Management Cooperation

Mark Alexander, 1999

How do you manage change while promoting labour-management collaboration? In today's organizations, unions and management are increasingly being asked to work together in areas that stretch far beyond collective agreements, such as organizational design and business and profitability planning. (Download)


The Grievance Procedure: The Heart of the Collective Agreement

by Sean C. Doyle, 1999

Learn how a strategic grievance procedure can improve labour management relations. This current issues paper explores the four key roles of a grievance procedure, secondary roles, and how solid procedure facilitates conflict management and dispute resolution. (Download)


Attendance Management Programs: Doing It Right

by Daniel F. Wong, 1999

The author outlines for employers what they need to know about principles established in jurisprudence regarding absenteeism and attendance management programs.

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Adapting to Change: Union Priorities in the 1990s

by Pradeep Kumar, Gregor Murray, and Sylvain Schet, 1999

The union response to difficult conditions, as documented by this survey of innovations and change in Canadian labour organizations, has focused on protecting current levels of wages and benefits, as well as fostering social unionism.

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Interpreting the Collective Agreement: The Duty to Be Reasonable

by Scott D. MacInnes, 1999

Court rulings differ with respect to the authority of arbitrators to require management to act fairly and reasonably in exercising discretion under a collective agreement. This paper looks at the legal framework and the controversy over this aspect of arbitation with collective labour agreements. (Download)


Mergers and Acquisitions: Organizational Culture & HR Issues

by Deborah A. Pikula, 1999

This study highlights the importance of the proactive management of HR issues and offers detailed practical advice to practitioners. (Download)


Living Happily Ever After . . . with an Acquisition

by Carol A. Beatty, 1999

Research has revealed that often, mergers mean high failure rates, sinking profits and negative human resources impacts. This study identifies success factors and provides advice for managers for navigating a merger successfully. (Download)


Workforce Reduction Practices in Canadian Hospitals

Kent V. Rondeau and Terry Wagar, 1998

In this health care-related paper, learn the results of a survey of major hospitals across Canada. The research explores workforce management and culture; unionization and labour-management relations; workforce reduction behaviour; and organizational performance. (Download)


Retention of Physicians in Rural Areas: The Case of Nova Scotia

Natasha Alynn Nestman, 1998

The research explores current issues relating to the shortage of rural physicians, including access to rural care, recruitment and retention, working hours, fee-for-service versus salaried earnings, and incentives.

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Pay-for-Knowledge Systems: Guidelines for Practice

Anthony Celani and Caroline L. Weber, 1998

This research paper studies characteristics of pay for knowledge (PFK) compensation plans, critical success factors, and their advantages and disadvanatages for employees and companies.

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Mediation: The Process and the Issues

by Craig R. Smith, 1998

The rise of Alternative Dispute Resolution (ADR) to provide more efficient and less expensive methods of settling disputes, and the advantages and requirements for the success of ADR and mediation, are covered in this paper. (Download)


Internal Dispute Resolution

by Carolynn M. Ryan, 1998

This research paper traces the development of Internal Dispute Resolution (IDR) as a way of resolving human rights issues internally without involving third parties. It also provides detailed practical advice for designing IDR programs, which improve employee morale and cost less when compared with more traditional, formal procedures. (Download)


Layoffs and Survivors' Career Motivation

by Kevin G. Fowke, 1998

The effects of layoffs on survivors in the wake of corporate downsizing is this paper's subject. It includes a look at employee motivation and provides practical advice for minimizing the detrimental effects of layoffs.

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People Management: The Crucial Aspect of Mergers and Acquisitions

by Julie Kathryn Anderson, 1998

This examination of the merger of two beer companies provides insights about the human impact of mergers, as well as merger principles for HR professionals. (Download)


Building Transnational Coordinative Unionism

Don Wells, 1998

This paper discusses transnational labour solidarity, and how North American unions in the auto, steel, trucking, clothing and telecomm industries are increasingly embracing this vision for global labour. (Download)


Canadian Labour Law and Industrial Relations: Back to the Future? An Interview with Harry Arthurs

Interviewed by Mary Lou Coates, 1998

In a Q & A with Harry Arthurs, an eminent Professor of Labour Law from York University's Osgoode Hall, the discussion ranges from the most important forces shaping employee relations in Canada to influences on legislation and the public policy framework. (Download)


Free Trade in North America: The Impact on Industrial Relations and Human Resources Management in Canada

by Eric Gagnon, 1998

This paper studies the impact of free trade on industrial relations and human resource management in Canada by examining the cases of two globally focused companies with a strong Canadian presence. (Download)


People Management: The Crucial Aspect of Mergers and Acquisitions

by Julie Kathryn Anderson, 1998

This examination of the merger of two beer companies provides insights about the human impact of mergers, as well as merger principles for HR professionals. (Download)