Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

Upcoming Programs

Professional Training Across CanadaWestCentralEast

Strategic Grievance Handling
Apr 25-28, 2017 - Toronto
Change Management
Apr 25-27, 2017 - Toronto
Strategies for Workplace Conflicts
May 2-4, 2017 - Kingston
HR Metrics and Analytics
May 2-4, 2017 - Toronto
Linking HR Strategy to Business Strategy
May 9-11, 2017 - Toronto
Mastering Fact-Finding and Investigation
May 15-18, 2017 - Victoria
Building Trust in the Workplace
May 26, 2017 - Toronto
Labour Arbitration Skills
May 28-Jun 1, 2017 - Kingston
Performance Management
May 30-31, 2017 - Ottawa
Labour Relations Foundations
Jun 5-9, 2017 - Halifax
Coaching Skills
Jun 7-8, 2017 - Toronto
Negotiation Skills
Jul 17-21, 2017 - Halifax
Linking HR Strategy to Business Strategy
Sep 18-20, 2017 - Toronto
Labour Relations Foundations
Sep 24-29, 2017 - Kingston
Designing Collaborative Workplaces
Sep 26-28, 2017 - Toronto
Change Management
Oct 3-5, 2017 - Calgary
Coaching Skills
Oct 17-18, 2017 - Halifax
Performance Management
Oct 18-19, 2017 - Calgary
Negotiation Skills
Oct 22-27, 2017 - Kingston
Organization Development Foundations
Oct 24-27, 2017 - Toronto
Strategic Workforce Planning
Oct 31-Nov 1, 2017 - Ottawa
Building Trust in the Workplace
Nov 2, 2017 - Ottawa
Managing Unionized Environments
Nov 7-9, 2017 - Edmonton
Talent Management
Nov 8-9, 2017 - Toronto
HR Metrics and Analytics
Nov 14-16, 2017 - Kingston
Mastering Fact-Finding and Investigation
Nov 14-17, 2017 - Toronto
Strategies for Workplace Conflicts
Nov 21-23, 2017 - Toronto
Organizational Design
Nov 21-23, 2017 - Halifax
Designing Change
Nov 28-30, 2017 - Ottawa
Labour Relations Foundations
Dec 4-8, 2017 - Victoria
Coaching Skills
Dec 6-7, 2017 - Victoria
Labour Arbitration Skills
Dec 11-14, 2017 - Victoria
HR Metrics and Analytics
Feb 6-8, 2018 - Calgary
Performance Management
Feb 13-14, 2018 - Ottawa
Linking HR Strategy to Business Strategy
Feb 27-Mar 1, 2018 - Toronto
Talent Management
Mar 6-7, 2018 - Regina
Labour Relations Foundations
Mar 18-23, 2018 - Kingston
Strategic Workforce Planning
Mar 20-21, 2018 - Calgary
Building Trust in the Workplace
Mar 22, 2018 - Calgary
Coaching Skills
Mar 26-27, 2018 - Ottawa
Negotiation Skills
Apr 8-13, 2018 - Kingston
Organizational Design
Apr 10-12, 2018 - Toronto
Designing Change
Apr 17-19, 2018 - Victoria
Strategic Grievance Handling
Apr 17-20, 2018 - Toronto
Mastering Fact-Finding and Investigation
Apr 24-27, 2018 - Regina
Advanced HR
Apr 24-26, 2018 - Ottawa
Strategies for Workplace Conflicts
May 1-3, 2018 - Kingston
Change Management
May 1-3, 2018 - Toronto
HR Metrics and Analytics
May 8-10, 2018 - Toronto
Designing Collaborative Workplaces
May 15-17, 2018 - Calgary
Managing Unionized Environments
May 15-17, 2018 - Halifax
Labour Relations Foundations
May 28-June 1, 2018 - Victoria
Linking HR Strategy to Business Strategy
May 29-31, 2018 - Calgary
Labour Arbitration Skills
June 3-7, 2018 - Kingston
Organization Development Foundations
June 5-8, 2018 - Edmonton
Strategies for Workplace Conflicts
Jun 12-14, 2018 - St. John's
Strategic Grievance Handling
Jul 16-20, 2018 - Halifax
Strategic Grievance Handling
Apr 25-28, 2017 - Toronto
Change Management
Apr 25-27, 2017 - Toronto
Strategies for Workplace Conflicts
May 2-4, 2017 - Kingston
HR Metrics and Analytics
May 2-4, 2017 - Toronto
Linking HR Strategy to Business Strategy
May 9-11, 2017 - Toronto
Building Trust in the Workplace
May 26, 2017 - Toronto
Labour Arbitration Skills
May 28-Jun 1, 2017 - Kingston
Performance Management
May 30-31, 2017 - Ottawa
Coaching Skills
Jun 7-8, 2017 - Toronto
Linking HR Strategy to Business Strategy
Sep 18-20, 2017 - Toronto
Labour Relations Foundations
Sep 24-29, 2017 - Kingston
Designing Collaborative Workplaces
Sep 26-28, 2017 - Toronto
Negotiation Skills
Oct 22-27, 2017 - Kingston
Organization Development Foundations
Oct 24-27, 2017 - Toronto
Strategic Workforce Planning
Oct 31-Nov 1, 2017 - Ottawa
Building Trust in the Workplace
Nov 2, 2017 - Ottawa
Talent Management
Nov 8-9, 2017 - Toronto
HR Metrics and Analytics
Nov 14-16, 2017 - Kingston
Mastering Fact-Finding and Investigation
Nov 14-17, 2017 - Toronto
Strategies for Workplace Conflicts
Nov 21-23, 2017 - Toronto
Designing Change
Nov 28-30, 2017 - Ottawa
Performance Management
Feb 13-14, 2018 - Ottawa
Linking HR Strategy to Business Strategy
Feb 27-Mar 1, 2018 - Toronto
Labour Relations Foundations
Mar 18-23, 2018 - Kingston
Coaching Skills
Mar 26-27, 2018 - Ottawa
Negotiation Skills
Apr 8-13, 2018 - Kingston
Organizational Design
Apr 10-12, 2018 - Toronto
Strategic Grievance Handling
Apr 17-20, 2018 - Toronto
Advanced HR
Apr 24-26, 2018 - Ottawa
Strategies for Workplace Conflicts
May 1-3, 2018 - Kingston
Change Management
May 1-3, 2018 - Toronto
HR Metrics and Analytics
May 8-10, 2018 - Toronto
Labour Arbitration Skills
June 3-7, 2018 - Kingston

Latest Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Latest Articles

Stephanie Noel, Queen's IRC Business Development Manager
Publication date: June, 2016

As we prepare to enjoy the summer with our family and friends, I would like to take a minute to thank all the people who attend our programs and the organizations who sponsor them. Congratulations to those who have earned their certificates. This spring, we introduced our HR Metrics and Analytics program, which teaches you how to transform HR data into business insight. This program has filled a need in our community, and has also been very popular as a custom offering. more

Reflections on Sustaining Momentum, Building Capacity and Focus During Transformational Change

Beverley Patwell, Christina Bruce, Leah Zilnik, Laura Mirabella-Siddall
Publication date: June, 2016

This case study examines how to recognize the desire for change and harness that energy to build and steward the development and implementation of a Service Excellence Strategy that yields concrete results and sustains the momentum required for long term success. more

Stephanie Noel, Queen's IRC Business Development Manager
Publication date: May, 2016

With over 950 responses to our Queen's IRC Professional Development Awareness Survey, I am pleased to announce the winners of the $50 coffee cards, and share some of the results with you. We received responses from across Canada, and a few outside Canada, with 53% from Ontario, and 18% from Alberta. The majority of our respondents (64%) are in the 40 to 59 age group.  About 22% of the respondents are unionized, and 41% identified HR as their primary role within their organization. more

Claude Balthazard, Vice-President Regulatory Affairs and Registrar Human Resources Professionals Association (HRPA)
Publication date: May, 2016

Do we really want to professionalize? That is a really good question—but there are layers to that question.  For some years, the Human Resources Professionals Association (HRPA) asked the following question on its annual member survey: ‘Do you agree that the professionalization of HR is, or should be, an important issue for the profession?’ more

An Interview with Jerry Christensen

Cathy Sheldrick, Queen's IRC Marketing Assistant
Publication date: April, 2016

Fact-finding is an essential skill set for anybody who is in an HR, labour relations or employee relations role. If you stay in this role, at some point you will end up doing investigations, and having this skill set is going to make you much more efficient as a practitioner. Jerry Christensen, who recently retired from the City of Calgary, managed and coordinated the City’s respectful workplace program and dealt with all of their human rights issues. more

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