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India's Innovative Approach to People Management
Case Study: Transforming NYC's Department of Education
UK Podcast: HR's Role in Employer Branding
Report: Global Employment Trends
Links: Working in HR in the Gulf; Latvia's labour shortage
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India's Innovative Approach to People Management
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Big firms from India are establishing a strong presence in the UK and around the globe. Their HR systems are characterized by an absence of hierarchy and experimentation with new ways of working. This is in contrast to Chinese organizations that tend to follow Western models, says this article from the UK's Chartered Institute of Personnel and Development (CIPD).
"Employee first, customer second" is a new set of HR practices created by Indian IT company HCL Infosystems. It is based on the principle that managers should be accountable to staff rather than the other way around, because employees know customers best. For Tata Group, which owns the UK's Tetley Tea, a "minimalist, enabling" approach to HR has taken root, with a focus on developing global talent.
Case Study: Transforming HR at NYC's Department of Education
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As part of a broad reform effort, the largest public school system in the US - with about 1,450 schools, 1.1 million students, 136,000 employees, and a $15 billion budget - overhauled its HR department. Applying HR models and practices from the private sector resulted in better operations and human capital management. Details of this case study are found in Mercer Consulting's new e-newsletter, Human Capital Perspective.
UK Podcast: HR's Role in Employer Branding
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The UK's CIPD explains why employer branding is creating a big buzz in HR circles. What has people so excited is the potential to use branding and marketing techniques to win the "war for talent." Increasingly, HR is teaming with marketing and other departments to attract, retain, and motivate employees. Leaders from home improvement giant B&Q discuss how HR can help build an employer brand.
Report: Global Employment Trends 2008
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This pdf file from the International Labour Organization traces how global labour markets are being shaped by population and economic growth, economic turbulence, the credit crisis in industrialized countries, and rising oil prices. Key labour indicators, trends, and policy issues for all regions of the world are provided.
Links
Working in HR in the Gulf > www.gulfjobsites.com/gulf_hr_pro/
Latvia: Prisoners Help Meet Labour Shortages > http://eurofound.europa.eu/eiro/2008/02/articles/lv0802019i.htm
Queen's IRC Knowledge Centre
IR Collection > http://www.industrialrelationscentre.com/industrial-relations/information.htm
OD Collection > http://www.industrialrelationscentre.com/organizational-development/information.htm
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