Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

Upcoming Programs

Professional Training Across CanadaWestCentralEast

Negotiation Skills
Oct 22-27, 2017 - Kingston
Organization Development Foundations
Oct 24-27, 2017 - Toronto
Managing Unionized Environments
Nov 7-9, 2017 - Edmonton
Talent Management
Nov 8-9, 2017 - Toronto
Mastering Fact-Finding and Investigation
Nov 14-17, 2017 - Toronto
HR Metrics and Analytics
Nov 14-16, 2017 - Kingston
Organizational Design
Nov 21-23, 2017 - Toronto
Strategies for Workplace Conflicts
Nov 21-23, 2017 - Toronto
Designing Change
Nov 28-30, 2017 - Ottawa
Labour Relations Foundations
Dec 4-8, 2017 - Victoria
Coaching Skills
Dec 6-7, 2017 - Victoria
Labour Arbitration Skills
Dec 11-14, 2017 - Victoria
Managing Unionized Environments
Feb 6-8, 2018 - Kelowna
HR Metrics and Analytics
Feb 6-8, 2018 - Vancouver
Performance Management
Feb 13-14, 2018 - Ottawa
Linking HR Strategy to Business Strategy
Feb 27-Mar 1, 2018 - Toronto
Talent Management
Mar 6-7, 2018 - Regina
Labour Relations Foundations
Mar 18-23, 2018 - Kingston
Strategic Workforce Planning
Mar 20-21, 2018 - Calgary
Building Trust in the Workplace
Mar 22, 2018 - Calgary
Coaching Skills
Mar 26-27, 2018 - Ottawa
Negotiation Skills
Apr 8-13, 2018 - Kingston
Organizational Design
Apr 10-12, 2018 - Toronto
Strategic Grievance Handling
Apr 17-20, 2018 - Toronto
Designing Change
Apr 17-19, 2018 - Victoria
Mastering Fact-Finding and Investigation
Apr 24-27, 2018 - Regina
Advanced HR
Apr 24-26, 2018 - Ottawa
Change Management
May 1-3, 2018 - Toronto
Strategies for Workplace Conflicts
May 1-3, 2018 - Kingston
HR Metrics and Analytics
May 8-10, 2018 - Toronto
Designing Collaborative Workplaces
May 15-17, 2018 - Edmonton
Managing Unionized Environments
May 15-17, 2018 - Halifax
Labour Relations Foundations
May 28-June 1, 2018 - Victoria
Linking HR Strategy to Business Strategy
May 29-31, 2018 - Calgary
Labour Arbitration Skills
June 3-7, 2018 - Kingston
Organization Development Foundations
June 5-8, 2018 - Toronto
Strategies for Workplace Conflicts
Jun 12-14, 2018 - St. John's
Talent Management
Jun 12-13, 2018 - Toronto
Mastering Fact-Finding and Investigation
Jul 17-20, 2018 - Kingston
Strategic Grievance Handling
Jul 17-20, 2018 - Halifax
Labour Relations Foundations
Sep 23-28, 2018 - Kingston
Coaching Skills
Sep 26-27, 2018 - Edmonton
Linking HR Strategy to Business Strategy
Oct 2-4, 2018 - Vancouver
Managing Unionized Environments
Oct 2-4, 2018 - Saskatoon
Performance Management
Oct 10-11, 2018 - Toronto
Change Management
Oct 16-18, 2018 - Kingston
Negotiation Skills
Oct 21-26, 2018 - Kingston
HR Metrics and Analytics
Oct 23-25, 2018 - Toronto
Strategies for Workplace Conflicts
Oct 30- Nov 1, 2018 - Toronto
Strategic Workforce Planning
Oct 30-31, 2018 - Toronto
Building Trust in the Workplace
Nov 1, 2018 - Toronto
Mastering Fact-Finding and Investigation
Nov 6-9, 2018 - Victoria
Organization Development Foundations
Nov 6-9, 2018 - Toronto
Coaching Skills
Nov 14-15, 2018 - Toronto
Linking HR Strategy to Business Strategy
Nov 20-22, 2018 - Halifax
Organizational Design
Nov 27-29, 2018 - Ottawa
Managing Unionized Environments
Nov 27-29, 2018 - Toronto
Negotiation Skills
Dec 3-7, 2018 - Victoria
Talent Management
Dec 4-5, 2018 - Toronto
Negotiation Skills
Oct 22-27, 2017 - Kingston
Organization Development Foundations
Oct 24-27, 2017 - Toronto
Talent Management
Nov 8-9, 2017 - Toronto
Mastering Fact-Finding and Investigation
Nov 14-17, 2017 - Toronto
HR Metrics and Analytics
Nov 14-16, 2017 - Kingston
Organizational Design
Nov 21-23, 2017 - Toronto
Strategies for Workplace Conflicts
Nov 21-23, 2017 - Toronto
Designing Change
Nov 28-30, 2017 - Ottawa
Performance Management
Feb 13-14, 2018 - Ottawa
Linking HR Strategy to Business Strategy
Feb 27-Mar 1, 2018 - Toronto
Labour Relations Foundations
Mar 18-23, 2018 - Kingston
Coaching Skills
Mar 26-27, 2018 - Ottawa
Negotiation Skills
Apr 8-13, 2018 - Kingston
Organizational Design
Apr 10-12, 2018 - Toronto
Strategic Grievance Handling
Apr 17-20, 2018 - Toronto
Advanced HR
Apr 24-26, 2018 - Ottawa
Change Management
May 1-3, 2018 - Toronto
Strategies for Workplace Conflicts
May 1-3, 2018 - Kingston
HR Metrics and Analytics
May 8-10, 2018 - Toronto
Labour Arbitration Skills
June 3-7, 2018 - Kingston
Organization Development Foundations
June 5-8, 2018 - Toronto
Talent Management
Jun 12-13, 2018 - Toronto
Mastering Fact-Finding and Investigation
Jul 17-20, 2018 - Kingston
Labour Relations Foundations
Sep 23-28, 2018 - Kingston
Performance Management
Oct 10-11, 2018 - Toronto
Change Management
Oct 16-18, 2018 - Kingston
Negotiation Skills
Oct 21-26, 2018 - Kingston
HR Metrics and Analytics
Oct 23-25, 2018 - Toronto
Strategies for Workplace Conflicts
Oct 30- Nov 1, 2018 - Toronto
Strategic Workforce Planning
Oct 30-31, 2018 - Toronto
Building Trust in the Workplace
Nov 1, 2018 - Toronto
Organization Development Foundations
Nov 6-9, 2018 - Toronto
Coaching Skills
Nov 14-15, 2018 - Toronto
Organizational Design
Nov 27-29, 2018 - Ottawa
Managing Unionized Environments
Nov 27-29, 2018 - Toronto
Talent Management
Dec 4-5, 2018 - Toronto

Change Management Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Change Management Articles

Queen's IRC
Publication date: March, 2017

This month, Harvey Schachter reviewed Dr. Carol Beatty’s ebook, The Easy, Hard & Tough Work of Managing Change, in The Globe and Mail. The review highlights some of the key points in Carol’s book about resistance to change, including a case study involving Kodak. Harvey Schachter is a writer specializing in management issues. more

2015 Don Wood Lecture in Industrial Relations

Peter Edwards, Vice-President of Human Resources and Labour Relations at Canadian Pacific
Publication date: November, 2016

The 2015 Don Wood Lecture was delivered by Peter Edwards, Vice-President Human Resources and Labour Relations at Canadian Pacific. In the lecture, Peter spoke about the future of work, including the changes that are taking place in organizations as new technology emerges, how these changes affect workers and how the HR and labour relations processes, like collective bargaining, need to evolve. more

Kate Sikerbol, Queen's IRC Facilitator
Publication date: September, 2016

Creating energy, engagement, and commitment to change initiatives is one of many challenges we face as change agents. Increasingly, organizations, managers, and change practitioners espouse a belief that involving people in the change initiative is important. Many of us would agree in principle with this philosophy: Participation is essential to successful change implementation. However, the practical dimension of how to actually accomplish employee participation in change initiatives poses a challenge to change implementers. more

Dr. Carol A. Beatty, Queen's University IRC
Publication date: September, 2016

This free e-book walks you through the change management process, from start to finish. It's based on more than 20 years of Dr. Carol A. Beatty’s research, and identifies not only the easy and hard work in change management, but also the tough work that is often neglected by change leaders, who place too much emphasis on high-level change planning and not enough emphasis on implementation. more

Reflections on Sustaining Momentum, Building Capacity and Focus During Transformational Change

Beverley Patwell, Christina Bruce, Leah Zilnik, Laura Mirabella-Siddall
Publication date: June, 2016

This case study examines how to recognize the desire for change and harness that energy to build and steward the development and implementation of a Service Excellence Strategy that yields concrete results and sustains the momentum required for long term success. more

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